Shipping Policy
You want that new look, fast and fuss-free. Here’s exactly how we move your order from our hands to your door with clear timing and simple steps.
| At a glance | Details |
|---|---|
| Handling time | 1-1 business days |
| Transit time | 2-5 business days |
| Standard shipping fee | $6.99 per order |
What happens after you order
- You place your order and receive an order confirmation by email.
- After payment authorization, your order enters processing (business days only).
- Within 1-1 business days, we prepare your shipment.
- Once dispatched, we email your tracking number. Carrier scans can take 24–48 hours to appear.
- Your package travels to you in 2-5 business days.
Order processing
Orders begin processing after payment authorization and are handled on business days only.
Handling time
Standard handling time: 1-1 business days.
Transit time
Standard transit time: 2-5 business days.
Standard shipping fee
The standard shipping fee is $6.99 per order. This is shown at checkout with taxes where applicable.
Destination availability
We ship to addresses serviceable by our carriers. If an address cannot be serviced, we’ll cancel the affected items and issue a refund for those items.
Split shipments
Your order may ship in multiple packages for faster delivery. If that happens, tracking numbers will be issued separately for each package.
Tracking updates
We send tracking by email after dispatch. Carriers may take 24–48 hours to show an initial scan, so it’s normal if you don’t see movement right away.
Delays outside our control
Weather events, customs inspections, and carrier disruptions can occasionally slow things down. Delivery dates aren’t guaranteed, but we’ll keep you updated if we become aware of a widespread delay.
Accurate shipping address
Please double-check your name, address, and unit numbers at checkout. You’re responsible for providing an accurate shipping address. If you notice an error, contact us quickly—once shipped, changes aren’t always possible.
Lost or damaged packages
If your package arrives damaged or appears lost, contact us within 7 days. Include your order number and clear photos of the packaging and items (if damaged). We’ll help investigate with the carrier and work on a resolution.
Contact
Email: [email protected]
Address: 12204 Hoop Ct, Bristow, Va 20136