Privacy Policy
Worried about where your details go when you order something you love? We keep your information close, use it only to run the store smoothly, and give you clear choices at every step.
| At a glance | What you should know |
|---|---|
| Data we collect | Contact details, order and delivery info, payment confirmations from processors, and device/cookie data. |
| How we use it | To fulfill your order, support you, keep our store secure, meet legal duties, and improve your experience. |
| Who we share with | Payment processors (PayPal, Stripe, Airwallex), shipping carriers, analytics providers, and legal authorities when required. |
Privacy, simply put
Summary
- We collect just what we need to serve you and make the site better.
- We share data with trusted processors so your order arrives and your payment is secure.
- You can access, correct, delete, or change marketing choices anytime.
- Questions? Email [email protected].
1. What personal data we collect
Identity and contact
- Name, email address, billing and shipping addresses.
Order and transaction details
- Products purchased, order numbers, delivery preferences, and payment confirmation details from our payment processors (no full card numbers are stored by us).
Technical and cookies
- Device, browser, and usage data captured via cookies or similar technologies to keep the site working and to understand performance.
Preferences and communications
- Your saved sizes or style preferences (when provided), and your choices about emails or other marketing.
2. Why we process your data
Order fulfillment
To process payments, pack your pieces, ship your order, and send status updates.
Support and account
To answer your messages, handle returns or exchanges, and keep your details current.
Fraud prevention and security
To protect you and our store against suspicious activity and to maintain site reliability.
Legal compliance
To meet tax, reporting, and other legal obligations.
Analytics and site improvement
To understand what’s working, fix issues, and make shopping feel effortless.
Marketing with your choice
To send style updates or offers if you opt in. You can unsubscribe from marketing emails at any time.
3. Cookies and similar technologies
Essential cookies
Required for core functions like cart, checkout, and account security. The site won’t work properly without them.
Analytics cookies
Help us measure traffic and performance so we can improve layouts, load times, and fit information.
Marketing cookies (optional)
Used to personalize content or measure campaigns if you choose to allow them.
Your controls
- Use your browser settings to block or delete cookies.
- Adjust your choices in any cookie prompts you see on our site.
- Unsubscribe from marketing emails using the link in any message.
4. When and with whom we share data
- Payment processing: PayPal, Stripe, and Airwallex process your payment securely and provide us with confirmations.
- Shipping and delivery: Third‑party shipping carriers and logistics partners to deliver your order and handle returns when applicable.
- Analytics and measurement: Third‑party analytics service providers that help us understand site performance.
- Fraud and security: Service providers that help detect and prevent fraud or misuse.
- Legal and compliance: Law enforcement or regulators when we’re required to share information to comply with the law or protect our rights and users.
We ask our service providers to use your data only to perform services for us and to protect it appropriately.
5. Data retention
We keep your personal data only as long as needed to provide our services, support your orders, resolve disputes, and meet legal, tax, or accounting requirements. When it’s no longer needed, we delete it or de‑identify it in a secure way.
6. Your privacy rights
- Access: Ask for a copy of the personal data we hold about you.
- Correction: Update inaccurate or incomplete details.
- Deletion: Request we delete personal data when it’s no longer needed or you withdraw consent where applicable.
- Opt‑out of marketing: Unsubscribe anytime; we’ll still send essential transactional messages about your orders.
- Portability and restriction (where applicable): Request a machine‑readable copy or ask us to limit certain processing.
California (CCPA/CPRA): California residents can request to know, correct, and delete personal information, and can opt out of the sale or sharing of personal information as defined by law. To exercise these rights, contact us using the email below. We will verify your request as required by law.
EEA/UK (GDPR): You have rights to access, rectify, erase, restrict, object, and data portability. Our legal bases include performance of a contract (fulfilling your order), legitimate interests (site security and improvements), legal obligations, and consent where applicable. You may also lodge a complaint with your local supervisory authority.
To make a privacy request, email [email protected] with the subject line “Privacy Request” and include your name, contact details, and order number (if applicable).
7. Children’s privacy
Our site is not directed to children under 13. We don’t knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we’ll delete it.
8. How to contact us about privacy
Email: [email protected]
Mailing address: 12204 Hoop Ct, Bristow, Va 20136
9. Effective date
This policy is effective on the date this page is published.